Get Insights every week
SaaS Product Craft
Curated List of Tech Product Insights
Latest Must Read
Product vs. Feature Teams
Marty Cagan explains in this new blog post what he thinks make the difference between a real product team and what he calls a feature team.
Product Management Mental Models for Everyone
Mental models are simple expressions of complex processes or relationships. These models are accumulated over time by an individual and used to make faster and better decisions [...]
Why Products Fail
In the startup context at least, it seems to be fairly straightforward from the research we have available: lack of product / market fit.
7 Practical Tips for Cheating at Design
Maybe the company you work for doesn’t have a full-time designer and you need to implement the UI for a new feature on your own. [...]
How to Deal With Angry Customers: Examples, Research, and Field-Proven Best Practices
It’s one of the most stressful parts of working in customer service. It’s also an issue that came up repeatedly in a recent survey we conducted of 2,300+ customer service professionals and businesspeople.
Made by @juliendecoster